HAVE QUESTIONS THAT NEED ANSWERING?
Have a read through the following Q & A’s for help with commonly asked questions.
ORDERS & SHIPPINGS
No, while Smartphone Shop Online is a Wholesale based store which is open to the public, we don’t have a minimum order required however shipping rates do apply for smaller quantity orders.
We charge a flat fee of $25 for orders however free shipping is provided on orders totalling $150 and above.
Your items will be sent by express delivery via a service such as DHL or EMS. Delivery typically takes 8-12 working days, but you will be advised of a time frame upon checkout.
As soon as we receive your order, we will send you a confirmation email. When your order has been dispatched you will receive another email with tracking details.
Yes, as soon as you place your order, we will send an invoice directly to your email inbox.
PAYMENTS & SECURITY
At present we accept PayPal, Visa, MasterCard and bank transfer.
Your shopping experience is fully secure. We use a high security SSL certificate utilising strong SHA-2 & 2048-bit encryption.